Octopus
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Front Desk & Hotel Management

Run your hotel with less effort.

Manage reservations, room availability, guest details and payments from one straightforward workspace. Octopus Suite helps independent hotels and guesthouses stay organised, simplify daily front desk tasks and give staff a clear view of what needs attention.

01

Your whole hotel at a glance

See arrivals, departures, occupancy and room status in one live calendar. Open reservations, check guests in, change room allocations and update stays directly from the calendar.

Keep your team informed with an up-to-date view of the hotel's bookings and room availability, without relying on separate spreadsheets or manual updates.

View the PMS calendar

02

Manage reservations with ease

Create and update bookings without unnecessary admin.

Keep guest details, dates, rooms, rates, packages and special requests together in one place. Find existing reservations quickly, make changes when plans change and review upcoming stays without navigating complicated menus.

03

Keep guest information in one place

Give your team the information they need to provide better service.

Access guest profiles, previous stays, preferences and notes from a single record. Help staff prepare for arrivals, recognise returning guests and respond to individual requests without searching through old bookings.

04

Get more from your hotel data with AI

Find information and handle routine tasks using everyday language.

AI-assisted tools help staff find reservation details, review guest history and understand hotel operations more easily. Instead of manually searching through records, ask questions in plain language.

AI helps make hotel information more accessible, while your team stays in control of day-to-day decisions.

  • Show me today's arrivals with special requests.
  • Which rooms still need to be allocated?
  • What did this guest request during their previous stay?

05

Keep guest charges and payments organised

See the financial details of each stay in one place.

Review charges, payments, outstanding balances and adjustments against the relevant reservation. Give staff a clear view of what has been paid and what remains due, helping reduce confusion during check-in and check-out.

Guest Folio

Everything your team needs to manage the day

From the first reservation to the final payment, Octopus Suite brings essential hotel operations together in one connected system.

Spend less time managing software and paperwork, and more time looking after your guests.

Explore the Octopus Suite booking experience →
Front Desk & Hotel Management | Octopus